Privacy Policy
Last updated: May 14, 2026
This Privacy Policy explains what information Kahlo collects, how we use it, and the choices you have. We aim to collect only what we need to provide the Service.
1. Information We Collect
We collect the information you provide when you create an account, such as your email address; the prompts, files, and other content you submit; and usage data such as which models you use and your token consumption.
2. How We Use Your Information
We use your information to provide and improve the Service, process payments, enforce plan and usage limits, communicate with you about your account, and maintain the security and integrity of the Service.
3. Third-Party Model Providers
To generate responses, the prompts and related content you submit are transmitted to the third-party AI providers whose models you choose to use. Those providers process that data under their own privacy policies, and we encourage you to review them.
4. Your Own API Keys (BYOK)
If you choose to supply your own provider API keys, they are encrypted at rest and used only to route your requests to the corresponding provider on your behalf.
5. Data Storage & Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account information and conversation history for as long as your account is active or as needed to provide the Service. You may request deletion of your data, subject to any obligations we have to retain it.
7. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used.
8. Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, or to object to certain processing. You can contact us to exercise these rights.
9. Children’s Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will take reasonable steps to notify you through the Service.
Questions about this document? Please reach out to the Kahlo team and we'll be happy to help.